Privacy policy

Privacy Policy

Last Updated: October 8, 2025

Welcome to MiracleStory (“we,” “us,” “our”). MiracleStory operates this online store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”), to provide you with a curated and spiritual shopping experience focused on energised bracelets, vastu products, and home interior items. Our store is powered by Shopify, which helps us deliver these Services to you.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, use, make a purchase, or otherwise interact with our Services. If there is any conflict between this Privacy Policy and our Terms of Service, this Privacy Policy will govern the collection and use of your personal information.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

 

 

1. Personal Information We Collect

“Personal information” refers to data that identifies or could reasonably be linked to you. This does not include anonymized or de-identified data. Depending on how you interact with MiracleStory and where you live, we may collect:

  • Contact Information: Name, billing and shipping address, phone number, and email address.

  • Payment & Financial Information: Credit/debit card details, payment method, transaction details, and payment confirmation.

  • Account Information: Username, password, security questions, preferences, and account settings.

  • Transaction History: Items viewed, added to cart, purchased, returned, exchanged, or cancelled.

  • Communications: Details you share when contacting us, such as customer support inquiries.

  • Device & Technical Data: IP address, browser type, device identifiers, and network connection data.

  • Usage Data: How you navigate, interact with, and use our Services.

 

 

2. Sources of Personal Information

We collect personal information from various sources, including:

  • Directly from you: When you create an account, place an order, or communicate with us.

  • Automatically: Through cookies and similar technologies when you visit our site.

  • From service providers: For example, payment gateways or shipping partners acting on our behalf.

  • From partners and third parties: Such as marketing or analytics partners.

 

 

3. How We Use Your Personal Information

We may use your information for the following purposes:

  • Provide and Improve Services: Fulfill orders, process payments, manage your account, customize your shopping experience, and recommend products.

  • Marketing and Advertising: Send promotional emails, SMS, or targeted ads based on your preferences and activity.

  • Security and Fraud Prevention: Verify your identity, secure transactions, and prevent fraud or unauthorized access.

  • Customer Support and Communication: Respond to inquiries, offer assistance, and maintain business relationships.

  • Legal and Compliance: Comply with laws, respond to legal requests, or enforce our terms and policies.

 

 

4. How We Share Your Personal Information

We may share your information under the following circumstances:

  • With Shopify and service providers: For payment processing, shipping, analytics, and cloud storage.

  • With marketing and business partners: To deliver targeted ads and promotional content.

  • With your consent: Such as shipping information shared with courier services or social media integrations.

  • Within our corporate group: With affiliates and related entities.

  • For legal and business reasons: In case of mergers, acquisitions, bankruptcy, or legal requirements.

 

 

5. Relationship with Shopify

Our Services are hosted by Shopify, which may collect and process your information to operate and improve the Services. Your data may be shared with Shopify and third parties, possibly in countries other than your own.
 Shopify may also use your data to provide enhanced services, and in such cases, Shopify is responsible for data processing. To learn more about Shopify’s practices, visit the Shopify Privacy Policy or manage your data via the Shopify Privacy Portal.

 

 

6. Third-Party Links

Our website may link to third-party websites or services. We are not responsible for their privacy practices or content. Please review their policies before sharing your information. Any information shared on public platforms or third-party sites may become accessible to other users.

 

 

7. Children’s Privacy

Our Services are not directed at children, and we do not knowingly collect data from individuals under the age of majority in your jurisdiction. If you believe a minor has provided us with personal information, please contact us to have it removed.

 

 

8. Security and Data Retention

While we implement security measures to protect your information, no system is entirely secure. We advise not to share sensitive data via unsecured channels.

We retain your personal information as long as necessary to provide our Services, comply with legal obligations, resolve disputes, or enforce our agreements.

 

 

9. Your Rights and Choices

Depending on your location, you may have rights such as:

  • Access: Request details about the data we hold on you.

  • Deletion: Request deletion of your personal information.

  • Correction: Request correction of inaccurate data.

  • Portability: Request transfer of your data to another entity.

  • Opt-Out: Unsubscribe from marketing communications anytime.

You may exercise these rights through our contact information below. We may require verification of your identity before processing certain requests.

 

 

10. International Data Transfers

Your information may be transferred to and processed in countries outside of your own. When applicable, we use lawful mechanisms such as Standard Contractual Clauses to ensure your data remains protected.

 

 

11. Updates to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Updates will be posted here, and the “Last Updated” date will be revised accordingly.

 

 

12. Contact Us

If you have questions, concerns, or wish to exercise your rights under this Privacy Policy, please contact us at:

MiracleStory
 📍 1st Floor, 11/19, Meera Path, Dhenu Market, Near Nehru Park, Indore – 452001, Madhya Pradesh, India
 📧 Email: miraclestorystore@gmail.com